GLEN DOSS

Senior Manager, PMP
ICF International

I currently serve as a senior manager leading a team of consultants and a portfolio of projects for public and private sector clients. I Provide leadership and management of staff resource allocation, planning, pipeline, forecasting, and budgeting. I'm responsible for managing client accounts and relationships to ensure realistic expectations, confidence, effective communication, and overall project success.  My group's work primarily focuses on Web strategy and software development and implementation.

I'm responsible for ongoing business development and sales efforts to generate new revenue streams and leverage existing clients. This includes proposal development, networking, sales engineering, and frequent product demonstrations and presentations for potential clients and internal and external partners..

I have been involved with Web-based software for over 15 years.  My first experiences creating websites came during my freshman year of undergrad. Ever since I've been creating, managing, or selling Web-based software in one capacity or another.

After spending my first 3 years of post-college life in a Web marketing group at a large wealth management company, and receiving a masters degree in IT, I jumped ship and accepted a position with the consulting firm Macro International.  We were acquired by ICF International in March 2009.

Areas of Expertise

My current focus is a hybrid of project and account management combined with strategic business development and sales engineering.

I've carved out a promising new line of business around social intelligence. Which essentially means monitoring and analyzing social data to drive business and marketing decisions. I've recently lead projects in this capacity for CDC, NIH, and FEMA.

Management and Technical Competencies

  • Project Management
  • Project Portfolio Management
  • Account and Product Management
  • Sales and Business Development
  • Staff Recruitment and Development
  • Proposal and Capture Management
  • Requirements Analysis and IT Alignment
  • Sales Engineering
  • Competitor Research and Analysis
  • Social Intelligence (Monitoring/Analysis)
  • Social Media Strategy and Implementation
  • Software Development
  • Customer Relationship Management (CRM)
  • PMBOK, CMMI, Agile, SDLC
  • eLearning and Instructional Design
  • Learning Management Systems
  • Content Management Systems
  • Web Metrics and Analytics Software
  • Focus Group Moderation
  • Web Usability and Accessibility/508
  • Usability/ Acceptance Testing
  • Web Marketing, Advertising, and SEO
  • Web and User Experience Design
  • Information Architecture
  • Managing teams in ColdFusion, .NET, PHP, MS SQL, MySQL environments


I've also always had an entrepreneurial itch that has led me to start up several ventures including a small social network that I started in 2008 and sold in 2009. Archived press story.

Certification

Certified Project Management Professional (PMP) - Project Management Institute

Education

  • 2002 MS, Towson University - Applied Information Technology, 4.0/4.0
  • 1999 MS, Perdue School of Business, Salisbury University,
    Double major - Management, Information Systems, 3.4/4.0 (3.8 in major)


Lacrosse

Lacrosse has been a huge part of my life for over 20 years. When choosing a college back around 94, playing lacrosse was a major factor in my decision. I am very thankful that I made the decision to attend Salisbury University and play lacrosse for the defending Division III National Champions. My team at Salisbury became like family. We were a team in every sense of the word. We lived together, hung out together, and won a National Championship together. Playing for a national championship in front of 18,000 people and on national television was an experience I'll forever cherish. I was a four year letterman, two year starter and member of the Capital Athletic Conference (CAC) All Conference Team.

My four years of playing for a highly competitive college team we're probably the single most influential force in defining my work ethic, team focus, and competitiveness. I continue to play in competitive post-collegiate men's leagues. Despite the constant bumps, bruises, and occasional more serious injuries, I continue to play because lacrosse is the only thing that keeps me in decent shape. The post game beers with friends are also a plus.

  • President, treasurer, and member of multiple post-collegiate men’s lacrosse teams 2000 - 2011
  • Four-year letterman and two-year starter for Salisbury University lacrosse team 1996 -1999
  • Member of the CAC All-Conference Team 1999, and All-Academic Team 1998 - 1999
  • Member of National Championship team 1999, semifinalists 1996 & 1998, quarterfinalists 1997